We accept payment through Paypal , Credit/Debit Card.

All our prices and listed in US dollars. To help customers approximate the USD values in their local currency, please use www.xe.com.

An automated email will be sent to confirm your order, It usually takes a couple of hours for us to respond to your order. We seek your understanding that timings may differ due to time difference/ All BRV orders are usually shipped out within 2 working days. The tracking email will be sent to you once the parcel has been shipped.

Here at BRV, we ship worldwide. We provide free shipping for orders above $99 through local post or registered posts through DHL, FedEx, UPS with an additional fee of USD30. For more information on the shipping rates please email support@thebrv.com

We regret to inform you that amendments to a submitted order cannot be made. Please email us at support@thebrv.com with your Order No. for assistance.

Yes, we do ship internationally, shipping is free for orders above $99. If not a shipping fee of 30 USD will be charged to your order.

Available stocks will be shipped within 24 hours of order placement from Monday – Friday, 9am to 6pm. (Orders placed on weekends will be shipped on the following Monday).

However, holidays and/or other circumstances might interfere and/or delay shipments. In areas where our carriers do not deliver, we reserve the right to use another carrier or cancel the order.

Any order may be subject to import taxes or duties. As the recipient, you are the importer and must comply with all applicable laws and regulations.

Exact import taxes and duties vary, depending on the destination country.

BRV charges only the merchandise and shipping charges, Import taxes and duties are collected by the international carrier upon delivery.

Orders for in-stock items will ship within 1–2 business days.

Backordered items usually ship within 2-4 weeks. Shipping days may vary due to time difference. If you would like to know an estimated ship date for a backordered item, please email us at support@thebrv.com.

*Business days do not include Saturday, Sunday or national holidays

Please refer to Returns for more information.

To return an item, please contact us at

support@thebrv.com to commence a return/refund or an exchange, we will guide you through the process.

Should the item arrive damaged, we will repair or replace for you. For more information please contact us at support@thebrv.com . Shipping & handling fees are non-refundable. 

Warranty Terms

BRV products are covered by a Limited lifetime Warranty (from date of item arrival)

BRV guarantees all products to be free of defects in material and workmanship starting on the date of purchase from us or an authorized retailer.

Our warranty does not cover damages that result from misuse, abuse of the product or accidental damage. It does not cover regular wear and tear or damages such as abrasions, scratches or fading.

Warranty is automatically voided if any modification, change or alteration has been made to the product.

If any defect noticed upon receipt, product should remain unused. Once used, no exchange is applicable

BRV guarantees all products to be free of defects in material and workmanship starting on the date of purchase from us or an authorized retailer.

We will replace it for you, as we would also require you to return the product. Please contact us at support@thebrv.com and we will walk you through the process.

In the event of a lost parcel, we will get in contact with the courier. Should it really be lost, we will send out a replacement.

We do take utmost care in ensuring that our packages are well wrapped and kept dry. However, in the rare event that the product arrives in unsatisfactory conditions, do contact us at support@thebrv.com , and we will replace the product for you.

A return shipping, handling and servicing fee of $25 will apply to all warranty services and will be borne by the customer.

Warranty does not cover any items not purchased directly from our website or authorized stockists.